Privacy Policy

Overview

Justin Case Advisory (Private) Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you interact with us, our website at justincase.co.zw, and the services we operate.

Information we collect

We may collect information you provide directly to us, such as your name, email address, phone number, and the contents of messages you send through our communication channels, including WhatsApp Business numbers we operate. We may also collect information automatically when you visit our website, such as basic usage and device data.

How we use information

We use the information we collect to provide and improve our services, respond to inquiries, administer promotional campaigns, deliver customer support, and meet our legal and operational obligations.

Services operated on behalf of client brands

Justin Case Advisory may operate WhatsApp Business numbers, social media communications, and customer engagement services on behalf of client brands. Where we do so, communications conducted via those channels are conducted by Justin Case Advisory in our capacity as a service provider for the relevant client brand.

Data collected through these channels is processed in accordance with this privacy policy and any additional terms agreed between Justin Case Advisory and the relevant client brand. Where required, data is shared with the client brand for the legitimate purposes of campaign administration, customer service, and fulfillment.

Data sharing

We do not sell your personal information. We may share information with client brands as described above, and with service providers who help us operate our services, subject to appropriate confidentiality obligations. We may also disclose information where required by law.

Your choices

You may contact us at any time to ask about the information we hold, request corrections, or opt out of marketing communications. You can stop receiving WhatsApp messages from a number we operate by replying with the opt-out keyword provided or by contacting us directly.

Contact us

If you have any questions about this privacy policy, please contact us at info@justincase.co.zw.